Warranty Guidelines

Important Policy Notice

To ensure compliance with our return and warranty policies, customers are required to record a video while unboxing the product at the time of delivery. This video will serve as proof of the product's condition upon arrival and will be necessary for any claims related to damages, discrepancies, or other issues. Please make sure to keep this video until you are fully satisfied with your purchase.

Thank you for your understanding and cooperation.

Super Asia Appliances Warranty Guidelines

This is your personal warranty form Super Asia MDS Ltd. and cannot be transferred to any other. It is claimable only for the actual buyer, subject to purchase of the product from superasiastore.com.

Parts Warranty

In case of any technical issue within 1 year, free-of-cost repairing shall be done with new or used parts. This facility is valid for one time only.

Warranty Details

Warranty card should be filled correctly and properly. Incomplete, cancelled, or altered warranty cards shall not be considered valid.
Warranty shall be considered void if the product is repaired from a workshop other than Super Asia Customer Care Center or Contract Workshop.
In case of fluctuations, low-quality wiring and generator supply, short circuit, overload, carelessness, natural disaster, accident, and product replacement, warranty shall also be considered ineffective.
In case of inappropriate use of the product and violation of the manual book, warranty shall stand ineffective.
In case of damage due to rats biting, warranty shall be considered void.
Delivery and visit charges shall be borne by the customer. There will be no visit charges within 1 year from the date of purchase.
In case of use on a trading basis, warranty shall stand ineffective.

Warranty Terms & Conditions

In case of any dispute, legal proceedings shall be held in courts under the jurisdiction of Gujranwala.
The company shall not be responsible for any physical or financial loss due to product usage.
Parts of old-model products or repairing shall be subject to availability of stock.

Warranty Period Chart for Super Asia Products

S.N	PRODUCTS	GENERAL WARRANTY	SPECIAL WARRANTY	DURATION
1	Auto Washing Machine	01 Year	Motor only once	10 Year
1	Auto Washing Machine	01 Year	PCB Kit only once	03 Year
2	Washing Machine	01 Year	Motor only once	10 Year
3	Spinner	01 Year	Motor only once	05 Year
4	Gas Water Heater	01 Year	Thermostat only once	01 Year
4	Gas Water Heater	01 Year	Water Tank only once	01 Year
5	Electric Water Heater	01 Year	Thermostat only once	01 Year
6	Instant Gas Water Heater	01 Year	Ignition Kit only once	01 Year
6	Instant Gas Water Heater	01 Year	Heat Exchanger only once	01 Year
7	Air Cooler	01 Year	Motor/Pump only once	01 Year
8	Water Dispenser	01 Year	Compressor only once	01 Year
9	Electric Water Cooler	01 Year	Compressor only once	01 Year
10	Microwave Oven	01 Year	Magnetron only once	01 Year
11	Air Purifiers	01 Year	Motor only once	01 Year
			PCB kit only once	01 Year
Free Service (from date of purchase)
Terms and conditions will apply

S.N	PRODUCTS	UNDER WARRANTY ITEMS	DURATION
1	Microwave Oven	Service & Spare Parts (Magnetron Only once)	01 Year
2	Food Processor	Service & Spare Parts (Element only once)	01 Year
3	Sandwich Maker	Service & Spare Parts (Heater only once)	01 Year
4	Electric Kettle	Service & Spare Parts (Element only once)	01 Year
5	Hand Blender	Service & Spare Parts (Motor Only once)	01 Year
6	Stand Blender	Service & Spare Parts (Motor Only once)	01 Year
7	Juice Extractor	Service & Spare Parts (Motor Only once)	01 Year
8	Juicer Blender	Service & Spare Parts (Motor Only once)	01 Year
9	Citrus Juicer	Service & Spare Parts (Motor Only once)	01 Year
10	Mini Chopper	Service & Spare Parts (Motor Only once)	01 Year
11	Meat Grinder	Service & Spare Parts (Motor Only once)	01 Year
12	Toaster	Service & Spare Parts (Motor Only once)	01 Year
13	Gas Hob	Service & Spare Parts	01 Year
14	Kitchen Hood	Service & Spare Parts (Motor Only once)	01 Year

Fan Products Warranty Terms & Conditions

This is your personal warranty from Super Asia MDS Ltd. and cannot be transferred to any other. It is claimable only for the actual buyer, subject to purchase of the product from the Authorized Dealer, Super Asia Display, or official website (superasiastore.com).
Warranty card should be filled correctly and properly. Dealer stamp and signature are necessary. Incomplete, cancelled, or altered warranty cards shall not be considered valid.
Super Asia AC-220V fan motor warranty is 3 years (except plastic fans).
In case of any technical issue in the motor, it shall be replaced with a new or used motor. This facility is valid for one time only and only the motor will be changed.
Motor warranty of AC-DC or 30W inverter fan is 5 years from the date of purchase.
Warranty of PCB kit is 3 years.
Warranty is not applicable to those parts or motors damaged by voltage fluctuation.
Warranty is not valid on those fans that are damaged or burnt due to wrong connection or installation.
The company is not responsible for damages caused due to the use of low-quality or a bigger-number capacitor, and warranty shall stand ineffective.
All expenses shall be borne by the customer for changing the fan from Dealers, Distributors, company display, or official website.
There is no warranty on damages to any part of the fan.
Do not use the fan regulator or dimmer on remote-operated fans.
Warranty shall be considered void in case of accidental damages, if the product is repaired by the buyer himself, or from a workshop other than Super Asia Customer Care Center or Contract Workshop.
There is no warranty on fans that are burnt due to water, except Ceiling Fan waterproof models.
Warranty is not applicable to the body or plastic parts of plastic fans, including Exhaust Fans, Louver Fans, etc.
In case of any dispute, legal proceedings shall be held in courts under the jurisdiction of Gujranwala.
The company shall not be responsible for any physical or financial loss due to product usage.

Fan Products Warranty Chart

FAN PRODUCTS WARRANTY CHART
S.N	PRODUCTS	GENERAL WARRANTY	SPECIAL WARRANTY	DURATION
1	Ceiling Fan (AC/DC or AC Inverter)	05 Years	Motor only once	05 Year
1	Ceiling Fan (AC/DC or AC Inverter)	05 Years	PCB Kit only once	03 Year
2	Pedestal Fan (AC/DC or AC Inverter)	05 Years	Motor only once	05 Year
2	Pedestal Fan (AC/DC or AC Inverter)	05 Years	PCB Kit only once	03 Year
3	Bracket Fan (AC/DC or AC Inverter)	05 Years	Motor only once	05 Year
3	Bracket Fan (AC/DC or AC Inverter)	05 Years	PCB Kit only once	03 Year
4	Ceiling Fan	03 Years	Motor only once	03 Year
5	Pedestal Fan	03 Years	Motor only once	03 Year
6	Bracket Fan	03 Years	Motor only once	03 Year
7	Floor Fan	03 Years	Motor only once	03 Year
8	Louver Fan	03 Years	Motor only once	03 Year
9	Exhaust Fan	03 Years	Motor only once	03 Year
10	Stand Fan	03 Years	Motor only once	03 Year
11	Table Fan	03 Years	Motor only once	03 Year
12	False Ceiling Fan	03 Years	Motor only once	03 Year
13	Mist Fan	03 Years	Motor only once	03 Year
14	Circ-o-Matic Fan	03 Years	Motor only once	03 Year
15	Fix Fan	03 Years	Motor only once	03 Year

Out of Warranty

If a product that is out of warranty reflects a technical issue and the customer wants to avail the services, the customer must incur a certain amount of charges. In case the product is irreparable, the same product will be returned back to the customer.

Warranty Guidelines

Important Policy Notice

Thank you for your understanding and cooperation.

Super Asia Appliances Warranty Guidelines

This is your personal warranty form Super Asia MDS Ltd. and cannot be transferred to any other. It is claimable only for the actual buyer, subject to purchase of the product from superasiastore.com.

Parts Warranty

In case of any technical issue within 1 year, free-of-cost repairing shall be done with new or used parts. This facility is valid for one time only.

Warranty Details

Warranty card should be filled correctly and properly. Incomplete, cancelled, or altered warranty cards shall not be considered valid.

Warranty shall be considered void if the product is repaired from a workshop other than Super Asia Customer Care Center or Contract Workshop.

In case of fluctuations, low-quality wiring and generator supply, short circuit, overload, carelessness, natural disaster, accident, and product replacement, warranty shall also be considered ineffective.

In case of inappropriate use of the product and violation of the manual book, warranty shall stand ineffective.

In case of damage due to rats biting, warranty shall be considered void.

Delivery and visit charges shall be borne by the customer. There will be no visit charges within 1 year from the date of purchase.

In case of use on a trading basis, warranty shall stand ineffective.

Warranty Terms & Conditions

In case of any dispute, legal proceedings shall be held in courts under the jurisdiction of Gujranwala.

The company shall not be responsible for any physical or financial loss due to product usage.

Parts of old-model products or repairing shall be subject to availability of stock.

Warranty Period Chart for Super Asia Products

Fan Products Warranty Terms & Conditions

This is your personal warranty from Super Asia MDS Ltd. and cannot be transferred to any other. It is claimable only for the actual buyer, subject to purchase of the product from the Authorized Dealer, Super Asia Display, or official website (superasiastore.com).

Warranty card should be filled correctly and properly. Dealer stamp and signature are necessary. Incomplete, cancelled, or altered warranty cards shall not be considered valid.

Super Asia AC-220V fan motor warranty is 3 years (except plastic fans).

In case of any technical issue in the motor, it shall be replaced with a new or used motor. This facility is valid for one time only and only the motor will be changed.

Motor warranty of AC-DC or 30W inverter fan is 5 years from the date of purchase.

Warranty of PCB kit is 3 years.

Warranty is not applicable to those parts or motors damaged by voltage fluctuation.

Warranty is not valid on those fans that are damaged or burnt due to wrong connection or installation.

The company is not responsible for damages caused due to the use of low-quality or a bigger-number capacitor, and warranty shall stand ineffective.

All expenses shall be borne by the customer for changing the fan from Dealers, Distributors, company display, or official website.

There is no warranty on damages to any part of the fan.

Do not use the fan regulator or dimmer on remote-operated fans.

Warranty shall be considered void in case of accidental damages, if the product is repaired by the buyer himself, or from a workshop other than Super Asia Customer Care Center or Contract Workshop.

There is no warranty on fans that are burnt due to water, except Ceiling Fan waterproof models.

Warranty is not applicable to the body or plastic parts of plastic fans, including Exhaust Fans, Louver Fans, etc.

In case of any dispute, legal proceedings shall be held in courts under the jurisdiction of Gujranwala.

The company shall not be responsible for any physical or financial loss due to product usage.

Fan Products Warranty Chart

Out of Warranty

If a product that is out of warranty reflects a technical issue and the customer wants to avail the services, the customer must incur a certain amount of charges. In case the product is irreparable, the same product will be returned back to the customer.

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