Important Policy Notice:

To ensure compliance with our return and warranty policies, customers are required to record a video while unboxing the product at the time of delivery. This video will serve as proof of the product's condition upon arrival and will be necessary for any claims related to damages, discrepancies, or other issues. Please make sure to keep this video until you are fully satisfied with your purchase.

Thank you for your understanding and cooperation.

Thank you for shopping at superasiastore.com. We are committed to providing you with the best possible shopping experience, including hassle-free shipping.

SHIPPING POLICY

• The Estimated Delivery Time for all cities in Pakistan may depend on the Location 5 – 7 working days.
  
• We aren’t responsible for incorrect addresses or damages after delivery.
  
• Report any shortages or damages on the delivery day.
  
• If your order hasn't arrived but is marked as “Delivered”, report it within 24 hours.
  

 

Advance Payment Policy for High-Value COD Shipments

To secure Cash on Delivery (COD) shipments with a value exceeding PKR 40,000 (Forty Thousand
Rupees), customers are required to pay an advance payment of 50% of the total amount.
This advance must be paid via bank transfer or an online payment wallet.
Super Asia will collect the remaining 50% of the payment upon delivery of the product to the customer's
doorstep.

Shipping Rates

Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the
shipping cost for your order during the checkout process before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking
information. You can track the status of your order by clicking on the tracking link provided in the email or by
logging into your superasiastore.com account.

Shipping Carriers

We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. Our primary
shipping carriers include M&P, Leopards and Trax.

Shipping Restrictions

Please note that certain items may be subject to shipping restrictions or regulations based on their size, weight, or
contents. We apologize for any inconvenience this may cause and appreciate your understanding.
Shipping Holidays
Please be aware that shipping carriers may observe holidays, which can affect delivery times. Orders placed
around major holidays may experience delays in processing and delivery.

Shipping Support

If you have any questions or concerns about your order's shipping status, please don't hesitate to contact our
customer service team at orders@superasia.biz. We're here to assist you every step of the way.
Changes to Shipping Policy
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SuperAsiaStore.com reserves the right to update or modify this shipping policy at any time without prior notice.
Any changes will be effective immediately upon posting to this page.

Payment options

We want to ensure that your payments are processed quickly and accurately. When making a payment. Please make
sure to include your order number as a reference. This will help us to match your payment with your order and avoid
any delays in processing. In addition, please inform us via WhatsApp. Call, or SMS screenshot or transaction ID when
you send any amount. This will help us to confirm receipt of your payment and ensure that it is applied to the correct
order. If you have any questions or concerns regarding payment options or the payment process, please don’t hesitate
to contact our customer support team. We are always here to help!

Online transaction available options
1- Our bank account information:
Meezan Bank Account
0103471580
BRANCH CODE: 0901
IBAN No.PK96MEZN0009010103471580
Title: Super Asia Muhammad Din Sons Ltd

2-      Other money transfers wallets available:

                                                                                                                             

 

3-      Cash on delivery option is also available: